Certification Details

Certified Data Centre Engineer (CISA-AR™)

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Certification Overview

ITQMA delivers a globally recognized, vendor-neutral credential that establishes an international benchmark for evaluating expertise in essential data center components. Achieving the Certified Data Centre Engineer designation validates a comprehensive understanding of the foundational physical infrastructure required for modern data centers. To earn this title, professionals must demonstrate core proficiency across critical domains, including thermal management, fire prevention systems, rack configurations, structured cabling, administrative oversight, and robust physical security.

Candidates pursuing this engineering certification are expected to possess a deep grasp of data center design principles and strategic cabling methodologies. Obtaining the Certified Data Centre Engineer credential significantly boosts operational efficiency and technical mastery. Certified experts gain the specialized insight necessary to successfully navigate and resolve the complex engineering challenges encountered during the design, construction, and daily management of a high-performance data center.

The Certified Data Centre Engineer (CISA-AR™) is a foundational credential awarded by ITQMA to professionals who have demonstrated core competency in project frameworks

E-Course Duration: 10 to 15 Hours

e-Competence Framework (e-CF)

The mapping of this certificate against the e-Competence Framework. To know more on e-Competence Framework (e-CF) visit, ECF


Exam Code: CISA-AR™-001

Exam Information

The exam comprises of 40 Multiple Choice Questions out of which the candidate needs to score 70% (28 out of 40 correct) to pass the exam.

The total duration of the exam is 1 hour (60 Minutes).

  • The exam is conducted in AI-proctored mode and can be taken anytime, anywhere within an eight-month validity period.
  • Upon purchasing the Premium Package or an Exam Voucher Code, a voucher code with two attempts will be assigned to your login profile under the "My Vouchers" tab. You can then take the exam through the "My Exam(s)" tab in your profile. To take the exam, simply apply the voucher code.

  • The Exam Voucher included in the Premium Package or purchased separately is valid for two (2) attempts. If you are unable to pass the exam within these two attempts, you can purchase a new voucher code, which will grant you an additional two attempts.
  • Kindly Note: The voucher will not be valid for a second attempt if you pass the exam on your first attempt.

The CISA-AR™® Certification remains valid for a period of five (5) years. Certification renewal requires the candidate to successfully retake the examination upon the expiry of the validity period.

The CISA-AR™® is a Registered Trademark of ITQMA.

Note: The Certified Data Centre Engineer (CISA-AR™)® Certification requires a mandatory E-Course completion requirement.

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Course Outline

Module 1 – Fundamentals of Availability

  • Introduction
  • Measuring Business Value
  • Five 9’s of Availability
  • Limitations of 99.999%
  • Factors affecting Availability
  • A/C Power Conditions
  • Cooling Issues
  • Equipment Failures
  • Natural and Artificial Disasters
  • Human Errors
  • Cost of Downtime
  • Calculating Cost of Downtime

Module 2 – Examining Fire protection methods in the Data Center

  • Introduction
  • National Fire Protection Association
  • Prevention
  • System Objectives of Data Center Fire Protection System
  • Fire Triangle
  • Classes of Fire
  • Stages of Combustion
  • Fire Detection Devices
  • Smoke Detectors
  • ISTD
  • Fire Extinguishers
  • Methods of Fire Supression
  • Water Sprinkler System
  • Water Mist Suppression System

Module 3 – Fundamentals of Cabling strategies for Data Centers

  • Introduction
  • Cabling
  • Overview of Cables
  • Cabling Installation
  • Cable Layout Architectures
  • Cable Management
  • Managing Cables
  • Cable Maintenance Practices

Module 4 – Fundamentals of Cooling I

  • Introduction
  • Evolution
  • Data Center Cooling
  • Physics of Cooling
  • Heat Transfer Methods
  • Airflow in IT Spaces
  • Heat Generation
  • Gas Law
  • Evaporation
  • Compression
  • Condensation
  • Expansion
  • Evaporator

Module 5 – Fundamentals of cooling II : Humidilty in the Data Center

  • Introduction
  • Cooling Related Devices
  • Humidity and Static Electricity
  • Nature of Humidity
  • Humidity Control in Data Center
  • Relative Humidity Control
  • Dew Point Control
  • Humidification System
  • Converted Office Space
  • OSP’s
  • Short Cycling
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Target Audience

  • System integrators involved in data centre IT operations activities, serving their own data centre or as owned by their customers
  • Commercial customer who have to maintain their own data centre
  • Personnel working in commercial companies who are responsible for data centre IT operations
  • IT, facilities or Data Centre Operations professional

Certified Data Centre Engineer (CISA-AR™) are trademarks of ITQMA (IT Quality Management Association). All rights reserved.