Certification Details

Certified Lean Efficiency Associate - CLEA™

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Overview

The DMAIC methodology serves as the primary blueprint for reaching your performance targets. This e-Learning module is designed to introduce beginners to the core tenets of Six Sigma, providing a guided journey through the various stages of the DMAIC process. The Six Sigma Yellow Belt designation is crafted for those entering the field who require a solid grasp of process improvement fundamentals. This role is ideal for a variety of professionals, from front-line employees looking to refine their daily workflows to executive sponsors who need a high-level summary of the Define, Measure, Analyze, Improve, and Control (DMAIC) framework.

The Certified Lean Efficiency Associate - CLEA™® assessment covers the essential building blocks of the Lean Six Sigma approach and prepares you to support larger improvement initiatives as a vital team member. A Yellow Belt understands the core elements within the phases of the D-M-C model and applies this expertise to their primary job functions. Ultimately, Six Sigma is a strategic business philosophy focused on service and product excellence, fostering a corporate culture that prioritizes customer requirements and operational precision.


Objectives

  • Identify the primary benefits and competitive advantages of implementing Six Sigma.

  • List the various sectors and industries where these methodologies can be successfully deployed.

  • Articulate how the DMAIC methodology is utilized to drive and sustain process excellence.

  • Describe the role of statistical analysis in the practical application of the DMAIC framework.

The Certified Lean Efficiency Associate - CLEA™ is a foundational credential awarded by ITQMA to professionals who have demonstrated core competency in project frameworks.

E-Course Duration: 20 to 25 Hours

Exam Information

The exam comprises of 50 Multiple Choice Questions out of which the candidate needs to score 70% (35 correct out of 50) to pass the exam.

The total duration of the exam is 1 hour (60 Minutes).

  • The exam is conducted in AI-proctored mode and can be taken anytime, anywhere within an eight-month validity period.
  • Upon purchasing the Premium Package or an Exam Voucher Code, a voucher code with two attempts will be assigned to your login profile under the "My Vouchers" tab. You can then take the exam through the "My Exam(s)" tab in your profile. To take the exam, simply apply the voucher code.

  • The Exam Voucher included in the Premium Package or purchased separately is valid for two (2) attempts. If you are unable to pass the exam within these two attempts, you can purchase a new voucher code, which will grant you an additional two attempts.
  • Kindly Note: The voucher will not be valid for a second attempt if you pass the exam on your first attempt.

The Certified Lean Efficiency Associate - CLEA™® Certificate is valid for life.

CLEA™® is a Registered Trademark of ITQMA.

The Certified Lean Efficiency Associate - CLEA™® Certification has no pre-requisites (Completion of an E-Course is not mandatory from ITQMA), but we highly recommend doing the E-Course as maximum number of questions are drawn from the E-Course in the actual exam.

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Course Outline

Module 1 – INTRODUCTION

  • Six Sigma: Concept and History
  • Six Sigma: A Breakthrough Improvement
  • Three Sigma vs. Six Sigma
  • Six Sigma – Roles and Responsibilities
  • How Six Sigma Works

Module 2 – DEFINE

  • Team Charter
  • Business Case
  • Problem Statement
  • Goal Statement
  • Project Scope
  • Milestone
  • Resource Plan
  • Team Charter Format

Module 3 – MEASURE

  • Tools for Measure
  • Process Mapping – Definition
  • Process Mapping – Need and Benefits
  • Process Map – Elements
  • High-level Process Map
  • Process/product Drill-down Tree
  • Data Collection Plan
  • Process Capability Analysis

Module 4 – BASIC STATISTICS

  • Definition – Statistics
  • Data Types – Discrete and Continuous
  • Data Types – Differences
  • Normal Curve
  • Distribution and its Types
  • Descriptive Statistics

Module 5 – ANALYZE

  • Tools for First Stage – Histogram
  • Tools for First Stage – Pareto Chart
  • Tools for First Stage – Stratification
  • Tools for Second Stage – Brainstorming
  • Tools for Second Stage – CED
  • Tools for Second Stage – Control Impact Matrix
  • Tools for Second Stage – Five Why Analysis

Module 6 – IMPROVE

  • Identify Vital Causes – Scatter Diagram
  • Identify Vital Causes – Correlation Coefficient
  • Identify Vital Causes – Regression Analysis
  • Propose Solutions – Pugh Matrix

Module 7 – CONTROL

  • Control Plan
  • Control Charts
  • Control Charts – Appropriate Selection
  • Control Chart – Types
  • Individual and Moving Range Charts
  • Attribute Control Charts

Module 8 – Lean Process Improvement

  • Understanding Lean
  • The Toyota Production System
  • The Toyota Production System House
  • The Five Critical Improvement Concepts
  • Understanding Value with the Kano Model
  • Types of Waste
  • Creating a Lean Enterprise
  • The Plan, Do, Study, Act (PDSA) Cycle
  • Using the R-DMAIC-S Model
  • Lean Thinking Tools
  • Kaizen Events
  • Data Gathering and Mapping
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Target Audience

Members of the service sector who need familiarity with the Lean Six Sigma process and basic process improvement tools; individuals who are on teams and in organizations that are beginning to deploy Six Sigma, one who is looking to be a member of the Six Sigma Project.

Certified Lean Efficiency Associate - CLEA™ are trademarks of ITQMA (IT Quality Management Association). All rights reserved.